FAQ:

Can I Reschedule my appointment? 

if you need to reschedule your appointment, please sign up to Korea Beauty via

https://www.koreabeauty.com.au/account/my-bookings

Just simply use the same email address when you made booking,

then you should able to find your appointment in your account and

feel free to reschedule to another time.

Why I can not find a time slot I want when making the booking?

If you cannot see your desired time slot, it means the time slot has been booked by another customer already,

or no technicians are unavailable at that time. Please kindly choose another time slot.

You can also view our booking system time to time, customers may reschedule or cancel their appointments and make your desired time available.

Can I cancel my booking and receive a refund?

Yes you can always cancel your booking 24 hours prior to the scheduled appointment time,

however refund does not happen automatically.

Please kindly email us regarding the refund with your bank account details. 

Note we will refund the amount you deposited minus 2.2% as this is the fee charged by our card provider and they do not refund back the fee to us.

Refund will be made 10-14 days to arrive back to your account.

Please note you can always reschedule your appointment rather than cancel and rebook your appointment.

Unfortunately we are unable to refund your deposit if you made a reschedule or cancellation within 24 hours of your appointment starting time.

Are you available today ?

Please kindly go to our booking system via https://www.koreabeauty.com.au/book-online

After choosing your desired service, you can view our availability real time.

If you cannot locate the time you want,

it means the time slot has been booked by another customer already, or no technicians are unavailable at that time. Please kindly choose another time slot.

You can also view our booking system time to time, customers may reschedule or cancel their appointments and make your desired time available.

Can I just walk-in?

Yes we can but not recommended. As we have a busy schedule on a daily basis, there is a high chance there will be no technician available when you come, hence we strongly recommend you made a booking prior coming in. Booking can be made as early as 30 min prior to the start time.

How much do you charge?

To view our pricelist, you can visit https://www.koreabeauty.com.au/menus

or simply go to our booking system https://www.koreabeauty.com.au/book-online